Terms of service

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old.

You may be required to provide personal information when placing an order, including your name, email address, billing details, payment information, and delivery address. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. You may not transfer or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to display accurate product information, including descriptions and images. However, colours and appearance may vary depending on your device or screen settings.

We do not guarantee that product appearance will exactly match images shown on the website.

All product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue or limit the sale of any product at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Orders are not accepted until we confirm acceptance and receive payment in full.

We reserve the right to refuse or cancel any order at our discretion. If an order is cancelled, we will attempt to notify you using the contact details provided.

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

Products are supplied for personal or professional use. Commercial resale or export is not permitted unless agreed in writing.

SECTION 4 – PRICES AND PAYMENT

All prices are shown in the applicable currency and are subject to change without notice. Prices do not include delivery charges or taxes unless stated otherwise.

You agree to provide accurate and complete payment information and authorise us to charge the selected payment method for the full order amount, including any applicable taxes and delivery charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, or events outside our control.

Risk of loss passes to you once the order has been handed over to the delivery carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, logos, graphics, videos, and design, is owned by or licensed to IMMORTAL NYC UK & Ireland and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, or exploit any content without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools which we do not control or monitor. These tools are provided “as is” and “as available” without warranties of any kind. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

IMMORTAL NYC UK & Ireland is powered by Shopify. However, all sales are made directly between you and IMMORTAL NYC UK & Ireland.

Shopify is not responsible for any aspect of transactions between you and us. You agree to release Shopify from any claims arising from purchases made through our store.

SECTION 10 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such processing.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us a worldwide, royalty-free licence to use, reproduce, and publish such content for business purposes.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies at any time and to cancel orders if information is incorrect.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, engage in fraud, or interfere with the operation of the website.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time. Obligations and provisions that by their nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available”, without warranties of any kind, except where required by law.

Nothing in these Terms affects your statutory consumer rights.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under applicable consumer protection laws.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless IMMORTAL NYC UK & Ireland and Shopify from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and IMMORTAL NYC UK & Ireland regarding use of the Services.

SECTION 20 – ASSIGNMENT

We may assign or transfer these Terms without notice. You may not assign them without our written consent.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Ireland.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

Questions about these Terms should be sent to:

IMMORTAL NYC UK & Ireland
Email: info@immortalnyc.co.uk